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TVgo Frequently Asked Questions (FAQ)

Does TVgo remote cover ALL TVs in the world?

No. No remote can cover all TVs. However, TVgo remote does cover a lot more TVs than any other remotes. After you purchase TVgo, you will see that we challenge you to find just 10 TVs that do not work with TVgo. TVgo works everywhere in the world. It works for large screen plasma, HDTV, LCD, CRT TVs, works for NTSC, PAL TVs. Pretty much every TV you see. Many of our customers around the world have told us --- TVgo works great and it's easy.

Does TVgo work for other devices, like VCR, DVD player etc?

Yes, TVgo also work for devices like VCR, DVD player, projector, etc. 

TVgo remote works for virtually any TV around the world. However, this extreme capability is not applied to other devices like VRC, DVD player. To find out if your TVgo works with a TV or other device is super easy, just press & hold “AnyOff” button up to 50 seconds maximum, as soon as the device being turned off or turned on (usually is around 10 seconds or less), you know TVgo works for that device.  Check other FAQs before you conclude TVgo does not work with that device.

Do I see a light lit up in the TVgo when I press a button on TVgo?

No. No light should light up in TVgo tiny remote. You will know TVgo tiny is working if the TV responds. 

There is a red LED light in TVgo full remote to indicate you press a button.

Tried TVgo on one TV, did not work.  I tried again later and it works. Why?

Most likely you pressed & held the "AnyOff" or "Set" button less than 50 seconds in your first try. Most TVs respond in less than 10 seconds, but a few do require up to 50 seconds to find the right code for that TV. Or the button was not contact or there was poor contact due to the way you pressed the button with your finger. Press buttons with your finger parallel to the key pad surface, not touching with your nail.  Press & hold the power button until the TV responds.

I turn a TV off, but can not turn it back on.

You did not lock the right code to control that TV. You need to quickly release the "AnyOff" button once the TV turns off.  If this happens, don’t worry, you can press & hold the "AnyOff" button again until you turn on the TV.  Sure, you can always use the original remote or manually turn the TV on. Then re-teach TVgo with the "Set" or "AnyOff" button.  Remember to quickly release the button to lock in the right code for the TV.

What is the AV/TV button for? Do I need it?

It is very useful if your TV is connected to cable, or satellite. If you change channels with the channel buttons and find that you are not able to get the image back, then use the AV/TV button. Press the AV/TV button until you see the screen return. You might experience this in TV stores, in Bars and Restaurants or your friend's house who has a cable box or satellite box.

Will TVgo remote hurt my TVs or other devices? Or damage my original remotes?  

TVgo is based on infrared technology, just like your home remotes. TVgo remote will not hurt human, or hurt animals. TVgo will not hurt any other electronic devices. It is just a remote you can make it into the remote for many TVs, or devices. If the device does not work with TVgo, just like you used a wrong remote to control that device. Nothing happens.

Off cause, TVgo will not hurt your original remote you are using now. The original remote does not need to be presented when you program or use the universal TVgo remote.

Universal TVgo Remote

Most common user misunderstandings

I press the channel or volume button, but it doesn't work.

Make sure you connect the battery first.
You need to teach TVgo first to control a TV.  See the simple instructions on how to teach a TVgo remote. Be sure to release quickly.

However, no teaching is needed to turn off the TV, or mute the TV. Just press & hold "AnyOff" or "AnyMute" button.

I tried to teach TVgo on a few TVs, but the TVs did not respond.

Make sure you connect the battery first. 
Test it on another TV. Remember, you only need to hold for no more than 50 seconds each time.                                                           If you tried on more than 3 different TVs, and none of them responds, then you might have a drained battery. Measure it with a  voltage meter. It should read more than 2.8 V. If not, then replace it with a fresh battery. 

It has poor range or not all of the buttons work.

I did teach the TVgo --- Press & release button, but not all buttons function.
This could be due to locking into a code that is partially working, but is not the best fit to your TV. Simply teach TVgo again.

Buy your TVgo remote today and get new freedom to control TVs everywhere!  TVgo!

(PLease order at TVgo remote online store  www.QVPUSA.com or Call (805)341 3358 to order)